Commercial Lines Insurance-Select Business Agent

Commercial · Jenison, Michigan
Department Commercial
Employment Type Regular Full Time
Minimum Experience Mid-level

We are a growing independent insurance agency seeking a highly energetic and skilled full time Commercial Lines Insurance Agent /Account Manager for our Select Department. The ideal candidate would be detail oriented, a self-starter and have excellent client service skills on the phone and in person. Ottawa Kent has always excelled in client service and obtaining clients through
referral business.
Responsibilities Include:

• Retention of Client Accounts
• Securing Select new business via telephone, walk-in’s or referrals
• Provide technical expertise (knowledge of insurance coverage and products) by analyzing client needs, coverage forms and quotations during the sales and service process on new and renewal
business
• Create positive synergy between departments with pursuing cross-selling opportunities (Property/Casualty, Employee Benefits, Personal Risk Services)
• Adhere to Commercial Lines Workflows - including written confirmation of new and renewal binding, evidence of coverage, changes to coverage and other related items
• Prepare proposals and summaries of insurance, as needed with the agency management system or insurance carrier’s rating systems
• Maintain a high degree of accuracy in agency management system
• Respond to clients’ and underwriters’ questions in a timely and professional manner.
• Other projects or duties, as needed.


Knowledge, Skills and Abilities:


• Required education: High School Graduate. College degree preferred, but not required
• Required license or certification: Property and Casualty License
• Job Type: Full-time
• Experience: Minimum of 1-year Insurance Experience Required
• Must have great customer service skills, attention to detail, interpersonal skills, ability to handle and prioritize multiple tasks in an organized manner.
• Must be comfortable with internet-based programs as well as intermediate knowledge of Microsoft office products. Knowledge of Applied Epic a plus, but not required.

Thank You

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  • Location
    Jenison, Michigan
  • Department
    Commercial
  • Employment Type
    Regular Full Time
  • Minimum Experience
    Mid-level